Celebs

Jazmine Sullivan Apologizes To Fans Who Weren’t Able To Purchase Tour Tickets

Whew! Some folks don’t have a care in the world but upping their pocket profits. It seems like that’s the case with resellers who took over Jazmine Sullivan‘s tour ticket sales. Tickets dropped for ‘Heaux Tales Tour’ on Friday, but within minutes many of the locations sold out. After fans began complaining on Twitter, the artist took time to address the situation via her Instagram Story.

“I want to address what’s happening with my tour tickets. The reality is these are regular people who purchased tickets and are reselling them for a profit,” Jazmine wrote. “It’s not right but that’s what happening.”

According to Jazmine, her team has no control over the ticket purchases because they “don’t know these people.” However, Jazmine clarified that these resellers are the reason why venues in seven cities were swapped for larger spaces. Jazmine and her team plan to release more tickets for her fans.

“I just felt like I needed to say something because I hate to see my true fans upset and unable to purchase tickets that they’ve been waiting for,” Jazmine wrote.

Upset seemed to be the collective feeling across Twitter following the sold out shows. This is Jazmine’s return to the hectic spotlight after a six-year hiatus. So, fans were amped to see her flex those vocals live. But now, that might not happen for many interested people!

“Whoever bought them Jazmine Sullivan tickets and plan to resell them for 4x the price, f**k you,” Twitter user @jaejay626 wrote. “I was the one who was there when she was bustin them windows out that car!! I handed her the crowbar!!!”

“Not y’all bought up the Jazmine Sullivan tickets for $40 just to resale them for $200 a piece. Y’all will not see heaven,” Twitter user @kaedanea wrote.

Although there’s not much Jazmine can do, she did seem to be apologetic about the unfortunate situation.

“I’m so sorry if you weren’t able to get tickets this time around but I will be doing more shows for you, I promise,” Jazmine wrote.

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Cassandra Santiago

Cassandra Santiago is a multimedia journalist, editor, and editorial strategist with over a decade of experience shaping conversations across arts, entertainment, culture, and global news. A graduate of the University of Iowa, she has built a cross-platform career spanning newspapers, magazines, radio, and digital media. She joined The Shade Room five years ago and currently serves as a Senior Editor, where she leads editorial direction, oversees exclusive coverage, and trains and edits a team of writers. Cassandra has played a key role in developing high-impact content and editorial strategies for an audience of more than 30 million, contributing to platform growth, engagement, and monetization across multiple channels. In addition to her leadership role, she remains a daily contributor, with her articles generating more than 41 million views since 2023. Beyond The Shade Room, Cassandra offers freelance social media strategy services, speaks on the influence and impact of Black media at public panels, and owns Did It For You, an event design company in the DC, Maryland, and Virginia area. She is Poynter Institute–certified and was named to the DMV’s 35 Under 35 list in 2024.

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