Dispatcher Allegedly Hangs Up In Tops' Assistant Manager's Face

(Video) 911 Dispatcher Who Allegedly Hung Up On Assistant Manager During Tops’ Mass Shooting Placed On Leave

According to reports, a 911 dispatcher has been placed on leave after allegedly hanging up on an assistant manager of Tops grocery store during the mass shooting in Buffalo, NY.

While 911 calls are not readily available in the state of New York, Latisha called in during a segment on 2 Live On Your Side. Latisha stated she had to call her boyfriend in order to get help.

I tried to call 911, and I was whispering because I could hear him close by, and when I whispered on the phone to 911, the dispatcher started yelling at me saying ‘Why are you whispering? You don’t have to whisper.’


Latisha continued:

And I’m trying to tell her like, ‘Ma’am, he’s in the store. He’s shooting. It’s an active shooter. I’m scared for my life.’ And she said something crazy to me and then she hung up in my face. And I had to call my boyfriend to call 911.

It’s also reported that Erie County runs the dispatcher system and confirmed the dispatcher is on leave and “immediate action was taken and the individual who took that call is now on administrative leave pending a disciplinary hearing, which should happen within a couple of weeks.”

As previously reported, police arrested 18-year-old Payton S. Gendron and he pled not guilty. Ten people died as a result of the shooting.

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