A Detroit family expected to say a final goodbye to their loved one, Kimberly Kaye Moore, but a disturbing mix-up at a funeral home reportedly left them with more questions than answers. And now, Don Lemon is speaking out about the situation.
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Family Says They Discovered A Devastating Mix-Up
According to the family, things took a heartbreaking turn when they arrived at the funeral home ahead of Moore’s scheduled viewing. Her daughter, Bianca Robinson, said she was preparing to add her mother’s nails and lashes when funeral home staff opened the body bag — only for her to realize the woman inside was not her mother.
Robinson recalled noticing that a distinguishing mark on the woman’s toe did not match her mother’s. She told local outlet WXYZ that when she questioned the staff, she was allegedly told Moore may have been cremated shortly after arriving at the funeral home because two women had arrived around the same time. The family says staff suggested an identification mix-up may have occurred after Moore’s toe tag allegedly became wet and fell off.
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Family Says They Never Received Moore’s Remains
And that realization reportedly left the family facing a heartbreaking reality: the viewing and funeral they had planned could no longer happen as expected. The family said they intended to hold Moore’s viewing and funeral before cremating her, but after discovering the wrong body, they said they did not have Moore’s remains or ashes.
Don Lemon Speaks Out About Incident
In a video shared on social media, Don Lemon spoke out about the reported mix-up, expressing disbelief over how such a serious error could happen. “I mean, I’m sorry. How do you make a mistake like that? That’s just really unacceptable,” Lemon said, as he reacted to the family’s disturbing discovery.
@donlemon Kimberlly Kaye Moore was accidentally cremated after a funeral home error, and her family still does not have her remains.
Funeral Home Says It’s Heartbroken And Deeply Sorry”
The funeral home, identified as Hutchison Funeral Home, has since launched an internal review into the situation. Furthermore, Joseph Hutchison Jr., the funeral home’s vice president of operations, told WXYZ that the establishment was investigating the matter. And, in a statement shared to Click On Detroit, the establishment said it was “heartbroken and deeply sorry” for what Moore’s family experienced:
“We are aware of the family’s concerns and we will continue to communicate with them honestly and respectfully,” the statement from Hutchison Funeral Home revealed. “We have launched our own internal review to determine exactly what happened and we will deal with it accordingly. Out of respect for Ms. Moore and her family, we ask that their privacy be honored during this time. We will share more when we can.”
