Atlanta renters at 17th Street Lofts say they’re paying hefty rent for their luxury apartments. But are dealing with roaches, flooding, break-ins, and other safety concerns. The complex is managed by RPM Living, and reportedly charges upwards of $4,000 a month.
From squatters allegedly living in the building to infestations, flooding, and stealing — what’s really going on at the 17th Street Lofts?
The Shade Room’s Justin Carter is getting some answers on ‘TSR Investigates.’
More On The Alleged Roaches, Flooding & Break-Ins Inside Atlanta “Luxury” Apartment
According to Justin Carter, Carla Brown was paying at least $3,000 a month in rent at the 17th Street Lofts. Whitney Hairston, another former tenant, says she witnessed roaches scaling the walls. But things got out of hand when maintenance staff allegedly stole a Presidential Rolex out of her unit. Per Hairston, a collector’s Louis Vuitton bag also went missing.
Furthermore, when she attempted to get out of her lease, she was allegedly told she’d have to pay at least $15,000. Though Hairston wasn’t happy and apparently waited until her lease was up, fellow resident Maya Carter chose to pay a $5,000 fee and bounce.
Per Carter, her experience was a “nightmare.” Trey Moore, another former tenant, says he even formed a “tenant union.” This, to encourage residents to speak up.
Scroll above to watch as Justin Carter tours the property himself. Additionally, he details how records show that the property’s management company, RPM Living, has been hit with several lawsuits. Lastly, Carter even receives more details from Moore about his experience.
17th Street Lofts Responds
The 17th Street Loft issued a response to Justin Carter, stating, “At RPM Living, our residents are at the heart of everything we do. We hold our teams and communities to the highest standards and are committed to delivering consistent, meaningful resident experiences that build trust and foster long-term relationships.”
“We take all resident concerns seriously and respond promptly to maintenance and service requests. Residents of 17th Street Lofts, including Mr. Moore, have been in consistent communication with our team regarding their concerns. The video and related evidence referenced date back more than a year, to 2025, and reflect issues that were addressed at the time they were reported. Beyond resolving those specific concerns, our team implemented several preventative measures to reduce the likelihood of recurrence. We have no record of the theft or unauthorized entry mentioned in your piece and only enter resident homes when a work order is submitted or for emergencies. Pest control remains an ongoing priority for our community. During summer months, elevated temperatures and organic waste, including food debris in trash areas, can contribute to increased pest activity. For that reason, we continue to provide regular pest management services, closely monitor conditions throughout the property, and take proactive steps to minimize these issues for our residents,” they added.
