It looks like Uber has heard the cries of some of their customers, as the ride-sharing app has introduced a new feature to their app. On Tuesday, one of the new preferences launched to their app will allow customers the option to choose whether or not they would like to have a conversation with their driver.
According to USA Today, U.S. riders can now choose between “Quiet Preferred” and “Happy to Chat,” or if you have no preference, then you can just leave the setting at “No Preference.” However, this setting will only be available for premium Uber rides, which means the choice will only be available if you request a Uber Black or Uber Black SUV.
Uber’s senior product manager Aydin Ghajar said that the company understands that customers who choose Uber Black or Uber Black SUV “want a consistent, high-quality experience every time they ride.”
He also added, “With these new features and more to come, we’re excited to ensure that our riders can arrive relaxed and refreshed.”
The new quiet mode feature will not be the only new preferences added to the app.
Soon premium Uber riders will also get to choose if they need “Help With Luggage,” “Temperature Control,” Extended Pickup Period,” Premium Support,” Professionalism,” and “Consistent Vehicle Quality.”
Check out more details here.
Roommates, what are your thoughts?