Salon violence is on the rise as clients and hairstylists clash over appointments, deposits, and late fees, raising questions about hair salon etiquette, online bookings and the business of beauty. In this TSR Investigates episode, Justin Carter looks at several cases where hair appointments allegedly escalated into physical confrontations, police calls and criminal charges—including a woman accused of stabbing a braider after her appointment was canceled and a stylist who was fired after cutting an 11-year-old's freshly completed braids. We also speak with cosmetology educators and veteran hairstylists about what they say is changing inside the industry. From “TikTok University” and salon-suite culture to strict booking policies and the lack of face-to-face communication, they break down why some stylists and clients are struggling to communicate before the appointment even begins.